A dress code applies for dinner: smart casual for men and women, no sports wear, no swimwear, no flip flops.
Yes, a hairdryer is provided in the room.
Yes, we provide an electric kettle in the room.
Yes, all wardrobes are supplied with a certain number of coat hangers.
Yes, all rooms are equipped with a safe against charge.
No, we do not provide an iron but we do provide you with an iron service with extra charge.
Yes, we provide a laundry service with extra charge.
Yes, we provide shampoo and shower gel in addition to other bathroom supplies.
We also provide soap, conditioner, shower cap and a vanity kit.
Yes, all rooms are equipped with a mini bar which is replenished on a daily basis with extra charge.
The linen is changed three times per week.
Yes, you can place a card for cleaning on the bed.
Yes, room service is chargeable.
1.1. Do you provide beach/pool towels?
1.2. How often can they be changed?
1.3. Are beach towels provided in addition to bath towels?
Yes, we do cater and provide for a gluten free diet.
Yes, we also have all the necessary knowledge and take all provisions to cater for people with Celiac disease.
You can send an email to allergies@bluelagoongroup.com and also inform Guest Relations upon your arrival.
It is always advised to inform us prior to your arrival.
Yes, we do and please feel free to inform us of your allergy at allergies@bluelagoongroup.com
Yes, we do offer late check out subject to availability.
That would depend upon room type and the season. Please contact the Reception a day prior to your departure in order to check the availability.
If the restaurant is closed upon your arrival we arrange for a cold plate in the room.
Yes, we offer a welcome drink upon your arrival at the reception/lobby area.
This is 4 Euros per room per night and payable upon arrival to the reception.
Yes, we do offer room upgrades with additional charge and subject to availability.
You can upgrade upon arrival subject to availability and against charge.
Yes, we do provide Wi-Fi in all public areas and in the rooms.
The Wi-Fi is free of charge for all guests of the hotel.
The internet speed is 50MB and the signal is good.
Yes, advance reservation is required for the Culinarium à la carte Restaurant.
You can make your reservation at the Reception or Guest Relations Desk.
There is a restriction of one reservation per stay subject to availability.
No, there is no ATM machine in the hotel. Please ask the Reception for more information on the nearest ATM
You can exchange your currency at the Reception.
No, there is no boutique in the hotel.
Yes, there is a mini market in the hotel.
We offer a limited number of adapted rooms with adapted bathroom. These are always upon request. Please contact our reservations department at reservations@palazzodelmare.gr
Yes, the hotel area is very flat and all facilities have access for a wheelchair except for the pool and beach. Please note that entry to the pool is made possible only through steps and ladders.
During the beginning and the end of the season it could be that some of the facilities are closed due to low occupancy. Nevertheless, their services are offered in other facilities of the hotel.
All facilities are open weather permitted.
Yes, against a deposit, please ask from the reception.
No, the hotel does not arrange excursions. Please contact your holiday representative for more information.
Pets are not allowed in the hotel.
Palazzo del Mare
Marmari, 853 00 Kos
Dodecanese, Greece
Tel.: +30 22420 54565
Fax: +30 22420 26230
reservations@palazzodelmare.gr